Why Coworking Space Is A Huge Hit Among BPO Companies

Information Technology-Business Process Outsourcing (IT-BPO) or what is known as the Call Center Industry is a growing industry that helps Philippine's national economy through its sub sectors such as contact centers, engineering design, game development, knowledge process outsourcing, animation and medical transcription. Besides the cultural, geographic and economic landscape that made the industry lucrative for investment, the enablers in the country also contributed to shaping the BPO sector for what it is today. The early involvement of personalities like Karen Batungbakal, Rainier Borja and former DTI secretary Mar Roxas opened the opportunities by promoting investments from global networks. Sec Mar Roxas lobbied the revision of RA 7916 that exempts starting BPO companies from local and national taxes dues which has become a major attraction to foreign investors. Bill Gates also significantly contributed to its success when "he donated Microsoft Apps Licenses to the PCPS program" which made the industry functionally feasible. Hence in 1992, Frank Holz of the Accenture Group set up the first contact center in the Philippines.

While the budding IT-BPO in the Philippines continues to flourish, real estate industry thrives with the evolving demand of businesses. Serviced office is a specialized real estate service that practically works as pay-as-you-use lease. The flexible terms of this kind of set up is perfect for short term lease as well as those start up companies. Business centers and facility management companies offer a wide range of rent terms and benefits that will be discussed below.

1. Flexible leasing terms- There are various reasons why companies need to lease short term and with the availability of serviced offices, they are now able to set up without the burden of long term dues. Companies who look for serviced offices categorically include those who are headquartered abroad, those small or medium-sized businesses that cannot make long term financial commitment, companies that have outgrown their existing space and need a second quarter, clients who are currently facing delays in the process of moving into another space, and companies who are needing space for an upcoming project.

2. Additional services Offered- Starting out a company requires hard work and what comes with the preparation is the hiring of competitive staff and setting up of infrastructures. Some serviced office companies ease this part of the operation by providing dedicated or shared receptionist, Administrative support, Telecom services, IT support and network connectivity.

3. Low cost of operation- Because of the flexibility of lease terms, companies who want to cut expenses or need to operate within a budget can occupy a space at low cost based on the number of employees and/or length of lease time.

4. Fully furnished offices with maintenance services provided- Facility management companies usually offer a modern fit-out office space accessible in the city's strategic location. They equip start up companies with complete facilities such as meeting rooms, conference rooms, shared pantry, air conditioning, furniture, security,insurance, etc. With the supporting staff and facilities included in the lease package, companies could move in immediately on their target date.

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sources:

https://en.wikipedia.org/wiki/Business_process_outsourcing_in_the_Philippines

http://www.rappler.com/brandrap/stories/98207-bpo-philippines-timeline

http://www.servcorp.com.ph/en/blog/2016/how-a-serviced-office-in-the-philippines-can-benefit -your-small-business/